Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by Empty Reference. Throughout the site, the terms “we”, “us” and “our” refer to Empty Reference.
Empty Reference offers this website, including all information, tools, products and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions and policies referenced herein or available by hyperlink.
These Terms of Service apply to all users of the site, including without limitation browsers, customers, merchants and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms.
Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site where legally permitted.
You may not use our products or services for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any applicable laws or regulations, including but not limited to copyright laws.
You must not transmit any viruses, worms, malware or other destructive code.
A breach or violation of any of these Terms may result in termination of your access to our Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any lawful reason at any time.
You understand that your content, excluding payment card information, may be transferred over various networks and may be changed to conform and adapt to technical requirements of connecting networks or devices.
Payment card information is encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service or access to the Service without our express written permission.
Headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We make reasonable efforts to ensure that information on this website is accurate and current. However, we do not guarantee that all information made available on this site is complete, accurate or current at all times.
The material on this site is provided for general information and should not be relied upon as the sole basis for making decisions where more complete, accurate or timely information may be required.
We reserve the right to modify the contents of this site at any time without obligation to update previously published information, except where required by applicable law.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify, suspend or discontinue the Service, or any part of it, at any time without notice, subject to applicable law.
We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service, except where liability cannot lawfully be excluded.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website and may have limited quantities.
Returns, exchanges and refunds are subject to our Return and Refund Policy, which is available on our website.
We have made reasonable efforts to display product colors, images, materials and details as accurately as possible. However, we cannot guarantee that the display of any device will accurately reflect the actual color or appearance of a product.
Due to differences in lighting, photography, screens, production batches and materials, minor variations may occur.
We reserve the right, but are not obligated, to limit sales of our products or services to any person, geographic region or jurisdiction where permitted by law.
We reserve the right to limit quantities of products or services offered.
Product descriptions, availability and prices may be changed at any time without notice.
We reserve the right to discontinue any product at any time.
SECTION 6 - ORDERS, BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse, limit or cancel an order where reasonably necessary, including in cases involving suspected fraud, pricing errors, inventory errors, payment issues, duplicate orders or unauthorized resale activity.
If we change or cancel an order, we may attempt to notify you using the email address, billing address or other contact information provided at the time of purchase.
You agree to provide current, complete and accurate purchase and account information for all purchases made through our store.
You agree to promptly update your account and payment information when necessary so that we can complete transactions and contact you as needed.
For more information about returns and refunds, please refer to our Return and Refund Policy.
SECTION 7 - SHIPPING AND DELIVERY
Shipping options, estimated delivery times and applicable charges are displayed on our website or during checkout where available.
Delivery estimates are provided in good faith but are not guaranteed.
International shipments may be subject to customs inspections, import duties, taxes, fees or local regulations. Unless otherwise stated at checkout, any such charges imposed by the destination country are the responsibility of the customer.
We are not responsible for delays caused by customs processing, postal services, carriers, weather, public holidays, force majeure events or circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate shipping address.
Please refer to our Shipping Policy for additional information.
SECTION 8 - RETURNS AND REFUNDS
Returns, exchanges, cancellations and refunds are governed by our Return and Refund Policy.
Customers are responsible for reviewing the applicable return conditions before submitting a return request.
Unless otherwise required by applicable law, returned merchandise must meet the conditions stated in our Return and Refund Policy.
Any rights available to consumers under mandatory local consumer protection laws remain unaffected.
SECTION 9 - THIRD-PARTY TOOLS AND SERVICES
We may provide access to third-party tools, applications or services that we do not control.
You acknowledge and agree that access to such third-party tools is provided on an “as is” and “as available” basis, subject to the terms and policies of the relevant third party.
Your use of optional third-party tools is at your own discretion and risk.
We may also introduce new features, services or tools in the future, which will also be subject to these Terms of Service.
SECTION 10 - THIRD-PARTY LINKS
Certain content, products and services available through our website may include materials or links from third parties.
Third-party links may direct you to websites that are not affiliated with Empty Reference.
We are not responsible for examining or evaluating the content, accuracy, practices or policies of third-party websites.
Any transactions or interactions with third-party websites are subject to the terms and policies of those third parties.
SECTION 11 - USER COMMENTS, FEEDBACK AND SUBMISSIONS
If you submit comments, ideas, suggestions, proposals, images, reviews or other materials to us, you agree that we may use such materials in accordance with applicable law and any permissions granted by you.
We may monitor, edit or remove content that we reasonably determine to be unlawful, offensive, abusive, misleading, infringing or otherwise inappropriate.
You agree that your submissions will not violate the rights of any third party, including copyright, trademark, privacy, publicity or other proprietary rights.
You must not submit malicious code, false information or misleading content.
You remain responsible for the accuracy and legality of the content you submit.
SECTION 12 - PERSONAL INFORMATION
Your submission and use of personal information through the store is governed by our Privacy Policy.
Please review our Privacy Policy for information about how we collect, use, store and protect personal information.
SECTION 13 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our site may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, transit times or other information.
We reserve the right to correct errors, inaccuracies or omissions and to change or update information where appropriate.
If an error affects an order already placed, we may contact you to provide the correct information or, where necessary, cancel the affected order and issue any applicable refund.
SECTION 14 - PROHIBITED USES
You are prohibited from using the site or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform unlawful acts;
(c) to violate applicable laws or regulations;
(d) to infringe intellectual property rights;
(e) to harass, abuse, threaten, defame or discriminate against others;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or malicious code;
(h) to collect or track personal information unlawfully;
(i) to spam, phish, scrape or otherwise misuse the website;
(j) for obscene, fraudulent or deceptive purposes; or
(k) to interfere with or circumvent the security features of the Service.
We reserve the right to terminate or restrict your use of the Service for violations of these Terms.
SECTION 15 - DISCLAIMER OF WARRANTIES
We do not guarantee that your use of the Service will always be uninterrupted, timely, secure or error-free.
To the maximum extent permitted by law, the Service and products provided through the website are provided on an “as is” and “as available” basis, except for any warranties or rights that cannot lawfully be excluded.
Nothing in these Terms excludes or limits any consumer rights that cannot be excluded under applicable law.
SECTION 16 - LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Empty Reference and its directors, officers, employees, affiliates, agents, contractors, suppliers and service providers will not be liable for indirect, incidental, special, punitive or consequential damages arising from your use of the Service or products purchased through the Service.
Where applicable law does not allow certain exclusions or limitations of liability, our liability will be limited only to the extent legally permitted.
SECTION 17 - INDEMNIFICATION
To the extent permitted by law, you agree to indemnify and hold harmless Empty Reference and its affiliates, officers, directors, employees, contractors and service providers from claims arising from your breach of these Terms, your violation of applicable law or your infringement of third-party rights.
SECTION 18 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will continue in full force and effect.
SECTION 19 - TERMINATION
These Terms remain effective unless terminated by either you or us.
You may stop using our Services at any time.
We may suspend or terminate access to the Service if we reasonably believe that you have violated these Terms, applicable law or the rights of another party.
SECTION 20 - ENTIRE AGREEMENT
These Terms of Service, together with our other policies and notices posted on this website, constitute the entire agreement between you and Empty Reference regarding your use of the Service.
Any failure by us to exercise or enforce a right or provision of these Terms will not constitute a waiver of that right or provision.
SECTION 21 - GOVERNING LAW
These Terms of Service and any separate agreements through which we provide Services shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, subject to any mandatory consumer protection laws that may apply in the customer's jurisdiction.
SECTION 22 - CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms of Service on this page at any time.
We reserve the right to update, change or replace any part of these Terms by posting updates to our website.
Your continued use of the website or Service following the posting of changes constitutes acceptance of those changes, to the extent permitted by applicable law.
SECTION 23 - CONTACT INFORMATION
Questions about these Terms of Service may be sent to:
Empty Reference
Operated by 森曜发展有限公司
Address:
Room 10, 23/F, New Trend Centre
704 Prince Edward Road East
San Po Kong, Kowloon
Hong Kong
Email:
sales.emptyreference@gmail.com